Privacy Policy

1. Who We Are

Just1Buzz is a lead-capture service operated by MACB IT Solutions LLC, a South Carolina limited liability company. Just1Buzz is offered at just1buzz.com and includes BuzzBoxx™ hardware, iDRS™ Instant Digital Response System, 24/7 call capture, SMS auto-reply, dashboards and analytics. MACB IT Solutions is the legal entity responsible for the Just1Buzz service and for this Privacy Policy.

If you have questions about this Privacy Policy or our privacy practices for Just1Buzz, please contact us using the information in Section 20.

2. Information We Collect

Depending on how you interact with MACB, we may collect the following categories of information.

2.1 Information You Provide Directly

We may collect information that you voluntarily provide, including:

• Name
• Business or company name
• Job title or role
• Email address
• Telephone or mobile number
• Billing and shipping information
• Account credentials
• Contact preferences
• Information submitted through contact forms
• Information submitted when requesting demonstrations, quotations, support, or services
• Information provided when subscribing to newsletters or other communications
• Information provided when purchasing or subscribing to our products or services
• Communications you send to us
• Any other information you voluntarily provide

Please do not submit sensitive personal information through website forms unless specifically requested and necessary for the service.

2.2 Just1Buzz Service, Device & Product Information

When you use Just1Buzz (including just1buzz.com, BuzzBoxx, iDRS, dashboards and mobile/web apps), we may collect technical and operational information such as:

• Device identifiers & product serial numbers
• Account identifiers & IP addresses
• Device type and model, operating system, browser type
• Network, firmware and software versions, configuration & connectivity information
• Service usage, diagnostic and error information, date/time & performance information

For Just1Buzz, this information is used to deliver call capture, caller SMS, missed-call alerts, dashboard analytics, device management, provisioning and support. Without it the Just1Buzz service cannot function (e.g., BuzzBoxx must be online to intercept and log calls).

2.3 Just1Buzz Call & Lead Information

Just1Buzz is a call-capture service. Depending on your plan, MACB/Just1Buzz may process information associated with telecommunications and lead-capture activity. This may include:

• Telephone numbers, caller and recipient numbers
• Call date and time, duration, status & routing information
• SMS or messaging metadata & configured response messages
• Service configuration information & device/account information associated with the communication

We process this call/lead data to deliver the Just1Buzz service you subscribed to: instant missed-call SMS, caller notification, dashboard reporting, and follow-up analytics. MACB/Just1Buzz does not use the content of your end-customer communications for purposes unrelated to providing or improving Just1Buzz unless permitted by law or authorized by you. If you are a Business Customer (see §18), you are responsible for notices/consents to your own callers.

2.4 Information Collected Automatically on just1buzz.com

When you visit just1buzz.com or macbitsolutions.com, certain information may be collected automatically through cookies, logs, analytics technologies, pixels, or similar technologies. This may include:

• IP address, browser & device information, operating system
• Referring website, pages viewed, links clicked, date and time of access
• Approximate geographic information derived from IP address
• Website interaction, diagnostic and security information

3. Cookies and Similar Technologies

MACB may use cookies and similar technologies to operate, secure, analyze, and improve our website and Services for purposes including website functionality, authentication, security, remembering preferences, analytics, performance monitoring, improving user experience, and understanding website traffic.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality. Where required by applicable law, we will provide appropriate consent mechanisms for non-essential cookies and similar technologies.

4. How We Use Information

We may use personal information for legitimate business and service purposes, including to:

• Provide, operate, maintain, and improve our Services; create and administer accounts
• Process orders, subscriptions, and payments; deliver products and services
• Provide customer support; configure and manage devices
• Provide telecommunications and messaging functionality; send service notifications
• Respond to inquiries; provide requested demonstrations or quotations
• Perform analytics and reporting; diagnose technical problems; monitor system performance
• Detect and prevent fraud, abuse, unauthorized access, and security incidents
• Maintain network and information security; communicate important service information
• Send marketing communications where permitted; develop new products and services
• Comply with legal and regulatory obligations; enforce agreements and policies
• Protect our rights, property, users, employees, and business; and fulfill other purposes disclosed at collection or otherwise permitted by law

5. Legal Bases for Processing

Where applicable law requires a legal basis for processing personal information, we may rely on one or more of the following: performance of a contract, compliance with legal obligations, legitimate business interests, consent, protection of vital interests, or other lawful bases permitted under applicable law. Where processing is based on consent, you may withdraw consent where legally applicable.

6. How We Share Information

We do not sell personal information in exchange for money. We may disclose information to third parties when reasonably necessary to operate our business and provide the Services.

Service Providers

We may use third-party service providers for cloud hosting, data storage, telecommunications, SMS and messaging, email delivery, payment processing, shipping and fulfillment, analytics, customer support, software development, security, infrastructure management, website hosting, authentication, monitoring and diagnostics. These providers may process information only as necessary to perform services for us or as otherwise permitted by law.

Business Transfers

If MACB IT Solutions is involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

Legal and Safety Requirements

We may disclose information when we reasonably believe disclosure is necessary to comply with applicable law, respond to lawful governmental requests, protect our legal rights, enforce agreements, investigate fraud or abuse, protect the safety of users or others, or prevent or address security or technical problems.

7. Telecommunications and Third-Party Providers

Certain MACB services may depend on third-party telecommunications networks, SMS providers, cloud infrastructure providers, hosting companies, payment processors, and other technology providers. Information may therefore be processed by these providers as necessary to deliver the applicable service. Third-party providers may have their own privacy policies and terms. MACB is not responsible for privacy practices of independent third parties that are not under our control.

8. Marketing Communications

If you provide your contact information, we may send you communications regarding products and services, product updates, news, events, offers, educational information, and business communications. Where required by law, we will obtain appropriate consent before sending marketing communications. You may unsubscribe from marketing emails by using the unsubscribe mechanism contained in the communication or by contacting us. Even if you opt out of marketing communications, we may continue sending transactional or service-related communications that are necessary to administer your account or provide Services.

9. SMS and Messaging

If you provide a telephone number and consent to receive SMS or other messages from Just1Buzz (operated by MACB IT Solutions LLC) or a Just1Buzz-powered service at just1buzz.com, your number may be used to send the messages you requested. Message and data rates may apply depending on your telecommunications provider. You may opt out of applicable SMS communications by following the instructions provided in the relevant message or contacting us. For communications generated through a customer-configured Just1Buzz service, the customer operating that service may also have responsibilities regarding consent, messaging practices, telephone-number use, and applicable telecommunications laws.

SMS and Mobile Information — Just1Buzz

Just1Buzz (a service of MACB IT Solutions LLC) respects the privacy of mobile telephone numbers and SMS consent information.

No mobile information, including mobile telephone numbers, SMS opt-in data, SMS consent records, or messaging preferences, will be shared, sold, rented, or transferred to third parties or affiliates for their own marketing or promotional purposes.

Mobile information may be disclosed to telecommunications carriers, messaging providers, cloud service providers, technology providers, and other service providers only when reasonably necessary to provide, operate, secure, support, or maintain the requested Just1Buzz service, or when required by law.

SMS consent information is specific to the applicable Just1Buzz messaging program and is not sold, rented, transferred, or used to enroll individuals in unrelated messaging programs.

Just1Buzz does not use mobile opt-in information to send unsolicited third-party marketing messages.

Message frequency varies depending on the service and the user's interaction. Message and data rates may apply. Recipients may reply STOP to opt out of applicable SMS messages and HELP for assistance.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide Services, maintain business and transaction records, resolve disputes, enforce agreements, meet legal obligations, maintain security, prevent fraud and abuse, and support legitimate business purposes. Retention periods may vary depending on the type of information and the applicable legal or business requirements. When information is no longer required, we may delete, anonymize, aggregate, or securely dispose of it.

11. Data Security

MACB maintains reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, loss, or destruction. Depending on the service, security measures may include access controls, authentication, encryption where appropriate, network security controls, monitoring and logging, secure development practices, backup and recovery procedures, security updates, and personnel and operational controls.

However, no Internet transmission, storage system, wireless network, or electronic service can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information.

12. International Data Transfers

MACB IT Solutions is based in the United States. Depending on the Services you use, information may be processed or stored in the United States or other countries where MACB or its service providers operate. Those countries may have privacy laws different from those in your country. Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

13. Your Privacy Rights

Depending on where you live and applicable law, you may have rights concerning your personal information. These may include the right to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Request information about how personal information is used
• Request information about categories of information disclosed to third parties
• Object to certain processing or restrict certain processing
• Withdraw consent where processing is based on consent
• Request portability of certain information or opt out of certain marketing activities
• Appeal a privacy-rights decision where applicable

These rights are subject to applicable legal exceptions and limitations. To make a privacy request, contact MACB using the contact information provided on our website. We may need to verify your identity before completing certain requests.

14. California Privacy Rights

If you are a California resident and applicable California privacy law applies to our processing of your information, you may have additional rights including rights to know/access personal information, delete personal information, correct inaccurate personal information, opt out of certain sales or sharing of personal information, limit certain uses of sensitive personal information, and non-discrimination for exercising applicable privacy rights.

MACB does not intend to discriminate against individuals for exercising privacy rights granted by applicable law. Because privacy laws and their applicability can change, rights available to a particular individual will depend on the applicable law and circumstances.

15. European Economic Area, United Kingdom, and Other Jurisdictions

If you are located in the European Economic Area, United Kingdom, or another jurisdiction providing additional privacy rights, you may have rights under applicable local privacy legislation, including where applicable: access, rectification, erasure, restriction, objection, data portability, and withdrawal of consent. You may also have the right to lodge a complaint with the relevant data-protection authority.

16. Children's Privacy

Our website and Services are generally intended for businesses and adults. We do not knowingly collect personal information from children where prohibited by applicable law. If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can investigate and take appropriate action.

17. Third-Party Websites

Our website may contain links to third-party websites, applications, services, or resources. Those third parties operate independently from MACB and may have their own privacy policies. We are not responsible for the privacy, security, content, or practices of third-party websites or services. We encourage you to review the privacy policies of third parties before providing them with personal information.

18. Business Customers and End Users

If you use a MACB product or service through a business, organization, or other customer of MACB, that organization may determine how certain information is collected and used. In such circumstances, the organization may be responsible for establishing appropriate notices, obtaining required consents, determining lawful purposes for processing, configuring the service, managing users and permissions, and responding to requests concerning information it controls. Where MACB processes information on behalf of a business customer, our contractual arrangements with that customer may govern the processing of that information.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the beginning of this policy. Material changes may also be communicated through our website or other appropriate channels where required by law. Your continued use of our website or Services after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy, subject to applicable law.

20. Contact Us

For questions, privacy requests, or concerns regarding this Privacy Policy, please contact:

Privacy Policy Version: 1.1  |  Effective: August 19, 2025  |  Last Updated: August 28, 2026